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Martin Guitar Repair Summit
On August 1st and 2nd 2011, CF Martin & Co. hosted their first Martin Guitar Repair Summit at the factory in Nazareth, PA. The event included tours of the factory and museum but more importantly the opportunity to hang around the repair department for 2 days and watch the Martin repair staff at work. There were 57 Martin warranty techs in attendance from all over the US and two or three from Canada. We were broken up into small groups to rotate through various repair stations and points of interest. Most useful was the opportunity to ask questions of the repair staff relating to common repairs and also to see some of the tools that Martin has developed in-house to assist in certain repairs. Equally valuable was the after-hours shop talk that took place over meals and at the hotel lounge and pub. Most of the repair techs at the event had decades of experience, so the collective pool of knowledge and experience at this event was impressive and very useful.